LM² Enterprises, LLC. | Effective Date: April 17, 2026 | Last Updated: April 17, 2026
This Privacy Policy describes how LM² Enterprises, LLC. ("Company," "we," "us," or "our") collects, uses, stores, and protects your personal information when you visit or interact with lm2enterprises.com (the "Site"), subscribe to our communications, download resources, or engage our coaching and consulting services.
We collect information in three ways: information you provide directly, information collected automatically when you visit the Site, and information received from third-party platforms.
Information You Provide
When you submit a form, book a session, download a resource, or subscribe to our newsletter, you may provide:
Information Collected Automatically
When you visit the Site, we automatically collect certain technical and usage information, including:
This information is collected through cookies, log files, and analytics tools as described in Section 4 below.
Information from Third-Party Platforms
If you book a session through Paperbell or interact with us through other third-party tools, we may receive information from those platforms necessary to deliver our services, such as booking confirmations, payment status, and scheduling details.
We use the information we collect for the following purposes:
To deliver services.
Processing bookings, delivering coaching sessions and BEP debriefs, providing assessment results, and fulfilling consulting engagements.
To communicate with you.
Responding to inquiries, sending booking confirmations and reminders, delivering digital resources you have requested, and following up on discovery call requests.
To send marketing communications.
If you subscribe to our newsletter or download a resource through the Site, we use your email address to send periodic emails containing DISC insights, leadership development content, service announcements, and promotional offers. You may unsubscribe at any time (see Section 7).
To improve the Site.
Analyzing usage patterns to understand how visitors interact with the Site, which pages are most visited, where visitors drop off, and how we can improve the user experience.
To protect our business.
Detecting and preventing fraud, enforcing our Terms & Conditions, and complying with legal obligations.
We use the following third-party service providers to operate the Site and deliver our services. Each provider may collect, process, or store your information in accordance with their own privacy policies:
Google Analytics 4 (GA4)
Purpose: Website traffic analysis and usage reporting.
Data collected: Pages visited, session duration, traffic sources, device and browser information, and general geographic location.
Google's privacy policy: https://policies.google.com/privacy
Opt-out: https://tools.google.com/dlpage/gaoptout
ConvertKit (Kit)
Purpose: Email newsletter delivery, resource delivery, and email marketing automation.
Data collected: Email address, first name (if provided), subscription date, email open, and click activity.
ConvertKit's privacy policy: https://kit.com/privacy
Paperbell
Purpose: Session booking, scheduling, and payment processing.
Data collected: Name, email address, session selections, payment information (processed by Stripe).
Paperbell's privacy policy: https://www.paperbell.com/privacy
Stripe
Purpose: Credit card payment processing.
Data collected: Payment card information, billing address, transaction details.
Stripe's privacy policy: https://stripe.com/privacy
Note: LM² Enterprises, LLC does not directly access or store your full credit card number. All payment processing is handled by Stripe.
UENI
Purpose: Website hosting and site management.
UENI's privacy policy: https://ueni.com/privacy-policy
Zoom (or similar video conferencing platform)
Purpose: Virtual delivery of coaching sessions, debriefs, and workshops.
Data collected: Name, email address, meeting participation data, and session recordings (only with your prior consent).
Zoom's privacy policy: https://explore.zoom.us/en/privacy/
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
The Site uses cookies and similar technologies to enhance your experience and collect usage data.
Essential cookies are necessary for the Site to function properly, including maintaining your session and remembering accessibility preferences.
Analytics cookies (Google Analytics 4) collect anonymized data about how visitors use the Site. This includes pages visited, time on site, and traffic sources. GA4 uses first-party cookies. We do not intentionally send any direct identifiers, such as names, email addresses, or phone numbers, to Google Analytics.
Third-party cookies may be set by embedded content or services (such as ConvertKit forms or Paperbell booking widgets) when you interact with those features on the Site.
Managing cookies.
Most web browsers allow you to manage cookie preferences through their settings. You can choose to block or delete cookies, though doing so may affect the Site's functionality. You can also opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout.
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
No method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Client records:
Coaching engagement records, assessment results, and session notes are retained for the duration of the coaching relationship and for a period of seven (7) years following the conclusion of the engagement, consistent with professional record-keeping standards.
Email subscribers:
Your email address and subscription data are retained until you unsubscribe or request deletion.
Website analytics data:
Analytics data is retained in accordance with our configured Google Analytics settings and Google’s applicable retention defaults.
Payment records:
Transaction records are retained as required for accounting, tax, and legal compliance purposes.
To request deletion of your personal information, contact us at [email protected].
Unsubscribe from emails.
Every marketing email we send includes an "unsubscribe" link at the bottom. Clicking this link will remove you from our mailing list. You may also contact us directly to request removal. Please allow up to 5 business days for your request to be processed. Note that unsubscribing from marketing emails does not affect transactional emails related to services you have purchased (such as booking confirmations or session reminders).
Access your information.
You have the right to request a copy of the personal information we hold about you. Contact us at the email address below to submit an access request.
Correct your information.
If your personal information is inaccurate or incomplete, you have the right to request correction. Contact us, and we will update your records promptly.
Delete your information.
You have the right to request deletion of your personal information, subject to any legal or professional obligations that require us to retain certain records. We will respond to deletion requests within 30 days.
Opt out of analytics tracking.
You can opt out of Google Analytics by installing the browser add-on at https://tools.google.com/dlpage/gaoptout or by adjusting your browser's cookie settings.
If you are a California resident and would like to make a privacy-related request or ask a question about how we handle your personal information, please contact us at [email protected].
We will review and respond to requests in accordance with applicable law.
If you are a resident of the European Economic Area (EEA), the United Kingdom, or Switzerland, the General Data Protection Regulation (GDPR) provides you with additional rights:
Legal basis for processing.
We process your personal information based on: your consent (e.g., subscribing to our newsletter), the performance of a contract (e.g., delivering coaching services you have purchased), and our legitimate business interests (e.g., improving the Site and communicating about our services).
Your rights.
In addition to the rights described in Section 7, you have the right to: withdraw consent at any time, restrict processing of your data, object to processing based on legitimate interests, and request data portability (receiving your data in a structured, machine-readable format).
Data transfers.
Your information may be transferred to and processed in the United States, where LM² Enterprises, LLC is based. By using the Site or engaging our services, you acknowledge this transfer. Where required, we rely on contractual and other appropriate safeguards made available by our service providers for international data transfers.
Data Protection Authority.
If you believe your data protection rights have been violated, you have the right to lodge a complaint with your local data protection authority.
To exercise your GDPR rights, contact us at [email protected]. We will respond within 30 days.
Information shared during coaching sessions, debriefs, and consulting engagements is treated as confidential. We will not disclose the content of coaching conversations to third parties without your written consent, except as required by law or in situations involving imminent risk of harm.
For organizational and team coaching engagements, confidentiality boundaries are established in writing before the engagement begins, including what information (if any) will be shared with the sponsoring organization.
Assessment results (including DISC and Behavioral Excellence Profile™ reports) are confidential and will not be shared outside the coaching engagement without the client's written consent.
Although coaching and consulting information is treated as confidential, those communications are not legally privileged in the same way as therapy or attorney-client communications.
Coaching sessions, workshops, or debriefs will not be recorded without your prior consent. If recording is proposed for quality, training, or documentation purposes, we will request your explicit permission before the session begins. You have the right to decline recording without affecting the delivery of services.
This Site and our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will promptly delete that information. If you believe a child has provided us with personal information, please contact us at [email protected].
Some web browsers transmit "Do Not Track" (DNT) signals to websites. Because there is no universally accepted standard for how to respond to DNT signals, the Site does not currently respond to DNT signals. However, you can manage your tracking preferences in your browser settings and opt out of Google Analytics as described in Section 4.
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated Privacy Policy.
For material changes that significantly affect how we handle your personal information, we will make reasonable efforts to notify you, such as by posting a prominent notice on the Site or sending an email to subscribers.
If you have questions about this Privacy Policy, want to exercise any of your rights, or have concerns about how your information is handled, please contact us:
LM² Enterprises, LLC
1391 W 5th Ave, STE 150
Columbus, OH 43212
Email: [email protected]